This guide will show you how to create a Text Template for repeated use. Keep in mind that the trial version of TXTinIT only allows for one template.
Users must be assigned both the TXTinIT user license and the appropriate permissions to access TXTinIT features.
Create A Text Template
Step 4: Send SMS
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Go to the Case record (or the
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Click the Send SMS button. If you have not configured the Send SMS button, see this guide